Coronavirus Information
for Palm Beach County PARENTS & FAMILIES


List of Closed Child Care Providers


Page Updated: April 1, 2020


Parent & Family E-Mail Blasts/Updates:




How To Be Mindful Of Your Mental Health
While Keeping Children Safe During A Quarantine




Upcoming Events & Opportunities:

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The School District of Palm Beach County’s commitment to feeding students while schools are closed continues. Starting March 30, 35 sites across Palm Beach County will be distributing ‘Grab and Go’ bags filled with breakfast, lunch, supper, and a snack. Boxes of food from Feeding South Florida will also be available on specific dates per location.

Please be sure to check the full list of food distribution locations as some have changed. The schedule for the box food distribution, courtesy of Feeding South Florida, has also changed. 

Food distribution will be from 11 a.m. to 1 p.m., and the meals are FREE to anyone under 18 years of age (under 22 for ESE students), regardless of financial need.

The USDA has provided a waiver to allow parents/guardians to pick up meals without the child being present.  The parent/guardian needs to provide confirmation of the number of children for which they are picking up meals by one of the following methods: Student ID, passport, library card, or a photo with the adult and children. The parent will hold up the identification to the staff, and meals will be provided for the number of children identified. Drivers are asked to open their trunks or the window of an unoccupied seat to have food placed inside the vehicle to help maintain a safe distance.

The meals provided may contain allergens. Adults picking up the food are asked to be vigilant and ensure they do not take food if allergies may be a concern.

Food Distribution Sites (March 30-April 3)

  • Boca Raton High School
  • Belle Glade Elementary School
  • Benoist Farms Elementary School 
  • Congress Middle School
  • Conniston Middle School
  • Forest Park Elementary School
  • Gove Elementary School 
  • Greenacres Elementary School 
  • Hammock Pointe Elementary 
  • Highland Elementary School
  • Hope - Centennial Elementary School
  • Howell Watkins Middle School 
  • Indian Pines Elementary School 
  • J.C. Mitchell Elementary School
  • Jupiter Elementary School
  • Lake Park Elementary School
  • Lake Worth High School
  • Lantana Middle School
  • Lincoln Elementary School
  • Loxahatchee Groves Elementary
  • Northmore Elementary School
  • Okeeheelee Middle School
  • Osceola Creek Middle School
  • Pahokee Elementary School
  • Palm Beach Lakes High School
  • Palm Springs Community Middle School
  • Pine Jog Elementary School
  • Rolling Green Elementary School 
  • Roosevelt Elementary School
  • Rosenwald Elementary School 
  • Suncoast High School 
  • Tradewinds Middle School
  • Village Academy
  • Wellington High School 
  • Wynnebrook Elementary School





Important Updates:

  • You may be wondering why some preschool programs are open and some are closed. Each early learning preschool or child care center can make the individual decision to stay open or temporarily close. Until the State or County make any other determinations, they can continue to provide care.


  • If you find that you are having a hard time finding child care, we are here to help. If you have questions about child care options, please call our Family Resource Line: 561.514.3300.


  • It is important to know for all re-determinations and child care applications--we can help you online and over the phone. You do not have come in to our office for assistance; we can offer the same great services via phone or online appointments. If you are unable to meet via phone or online, we are here to help you. Please call our Family Resource Line 561.514.3300 to make an appointment.

Who to call with Coronavirus (COVID-19) questions?
The Florida Department of Health has opened a 24-hour hotline and email account for all coronavirus questions:

1 (866) 779-6121



Parents Extended Learning Opportunities

Week Two | Cognitive Development
(Available in English & Spanish Below)

Click on the images above for PDF (print-friendly) versions of the Week 2 Calendars.




Parents | Extended Learning Opportunities Videos





We hope you enjoy this week's Parents Extended Learning Opportunities above:


ELCPBC "Learning Through Play"

A Resource Guide to Support Learning at Home
(Click Below to Download the Flyer with Clickable Links)

Helpful Community Resources

We will ongoingly update the below list of local resources that Palm Beach County families may find helpful in these uncertain times.


State and Federal Resources



FPL responds to ongoing COVID-19 pandemic by lowering customer bills for the second time this year

- Lower fuel costs are enabling FPL to issue a one-time decrease of nearly 25% for the typical residential customer bill, beginning May 1

- FPL plans to issue the savings through a one-time bill decrease in order to accelerate savings to customers amid the ongoing COVID-19 pandemic, rather than the standard practice of spreading out savings over the remainder of the year

- FPL previously lowered customer bills approximately 4% in January; bills remain among the lowest in Florida and the nation

Mar 30, 2020

JUNO BEACH, Fla. – Florida Power & Light Company today announced its plan to significantly lower bills for the second time this year and fast-track savings to customers amid the ongoing coronavirus (COVID-19) pandemic. Subject to Florida Public Service Commission approval, beginning May 1, FPL plans to issue a one-time decrease of nearly 25% for the typical residential customer bill as a result of lower fuel costs.

In Florida, FPL and other electric providers traditionally refund any fuel savings to customers over many months. However, given the abrupt financial challenges facing many customers due to COVID-19, FPL will instead request permission to give customers the total annual savings in a single month’s bill. Business customers will also see a significant one-time decrease in May, that will vary by rate class.

“Everyone at FPL understands how critical it is to continue to provide reliable electricity and to keep as much money as possible in our customers’ pockets,” said FPL President and CEO Eric Silagy. “Traditionally, our regulators expect these types of savings to be spread out over the balance of the year. However, challenging times call for exceptional measures. I believe this one-time bill decrease is the most effective way to infuse customers with much-needed money as we all navigate through this difficult and unsettling time together.”



Local Resources






As new developments roll out each day, additional content is added that you may find useful as they serve our shared customers. In particular, the Economic Self-Sufficiency (ESS) page ( includes information and updates about public benefits. Please check it frequently for additional updates. This website is the fastest way to learn more about changes that are being made during this pandemic and to connect with important resources.



To safeguard the public and employees from the spread of COVID-19, all ACCESS storefronts and lobbies are currently closed to public access. With more than 90 percent of customers filing for benefits online or by phone, closing  storefronts to protect our employees and the public is the best mitigation strategy to prevent the spread of COVID-19. The quickest way to make changes or check the status of your benefits, and avoid any wait time, is to use the ACCESS Self-Service Portal, which is available 24 hours a day, seven days a week.


  • To apply for food assistance (SNAP), cash assistance (TANF) or Medicaid, individuals should go to
  • Clients logging in to the ACCESS Self-Service Portal should go to
  • Customers are required to complete an interview to receive benefits. Customers should call 1-866-762-2237 or 850-300-4323 (TTY 1-800-955-8771) to complete an interview telephonically.
  • Customers can order an EBT card, get information about EBT transactions, or report an EBT card as lost or stolen at or by calling 1-888-356-3281.
  • If you have trouble understanding English or need help communicating with the Department of Children and Families, Economic Self-Sufficiency Program, please call 1-866-762-2237 or 850-300-4323.
  • If you are an individual with a disability and need help with the application process or other ACCESS services, please find the region point of contact listed at the following website:


Recertification Extension

  • To ensure Floridians can safely access SNAP, TANF, and Medicaid benefits, DCF has implemented a six-month recertification extension for individuals and families scheduled to recertify in April or May
  • Extending the recertification period, allows the state to ensure the continuity of, and safe access to, SNAP, TANF, and Medicaid benefits during the current public health crisis and periods of social distancing. For more information regarding Florida’s benefit programs during this time, please visit or contact the customer call center at 850-300-4DCF.
  • To check the status of your recertification, log into your MyACCESS account here:


Work Requirements Waiver

  • At the request of Governor DeSantis, and in accordance with the federal Families First Coronavirus Act, the Department of Children and Families (DCF) will waive work requirements for individuals participating in the Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) program.
  • DCF and the Department of Economic Opportunity have partnered to apply good cause statewide for TANF and SNAP recipients normally subject to participate in mandatory work requirements as a condition to receive program benefits effective immediately. The temporary suspension of mandatory work requirements will alleviate any undue burden during this public health emergency on individuals normally required to participate in these programs with no disruptions to the receipt of cash and/or food assistance benefits.
  • To check the status of your benefits, report changes, receive information faster by opting-in to receive electronic notifications, and upload documents 24 hours a day, 7 days a week, log into your MyACCESS account here:


Maintain Medicaid Eligibility

  • We will maintain Medicaid eligibility for current recipients through the last day of the month of the state of emergency. This means no Medicaid recipient will lose Medicaid eligibility during the state of emergency. We are working on notifying recipients who may have received a termination notice in the month of March that their benefits will continue.


Extend Time to Complete Medicaid Application

  • During this state of emergency, individuals applying for Medicaid may be unable to submit all the documentation required to process their application. Beginning with applications received in February 2020, we are extending the timeframe for individuals to submit any necessary paperwork to 120 days from the date the application was received. If the Medicaid application is approved, the individual’s Medicaid eligibility effective date will still be the first day of the month that the initial application was received.


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Family Resources


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How to talk to children about Coronavirus




We are here to be a supportive resource during this time. Please feel free to contact us.

Contact Us

Parents: (561) 514-3300

Providers/Administrative: (561) 214-8000
Send us an email

Accessibility Statement

Special Notice: If you require Americans with Disabilities Act accommodations to participate in any ELCPBC event or activity, please notify Christie Young, Single Point of Contact, by phone at 561-214-7424 or by email at within at least seven (7) days of the event.  Accommodations will be provided at no extra charge.