Post-HURRICANE Resources & Information

For child care assistance, please call 561-514-3300. 

For further information and updates regarding our office schedules/reopenings in an emergency situation, follow the Coalition on Twitter at @ELCpalmbeach or on Facebook at


Residents impacted by Hurricane Irma may register for FEMA Assistance at, through the FEMA App or by calling 1-800-621-3362 between 7 a.m. - 11 p.m.


  • For information on FEMA child care financial assistance, click here.
  • For information from FEMA on how to help children and families during a disaster, click here.
  • For resources and tools from Child Care Aware on emergency preparedness, click here.
  • For resources and tools from Zero to Three and/or the Florida Office of Early Learning on how to help children cope with disasters, click here or here.
  • For a list of books to help children cope with disasters, click here.
  • For information from the Centers for Disease Control, click here.


Books, videos and more...


Check out the
Florida Office of Early Learning Pinterest Board
for even more Hurricane Irma resources!


FEMA/State Disaster Recovery Center (DRC)
Opens in Palm Beach County for Florida Survivors

Release Date: 
September 19, 2017 November 3, 2017

Release Number: 
DR-4337-FL NR 015

TALLAHASSEE, Fla. – A Disaster Recovery Center (DRC) will open Wednesday, Sept. 20 in Palm Beach County to help Florida storm survivors.  The DRC will be open 9 a.m. to 7 p.m. Monday through Saturday and Sunday from 9 a.m. to 1 p.m. until further notice. Confirm specific location hours here.


The DRC is at the following address:
Location: Carolyn Sims Center (225 NW 12th Avenue, Boynton Beach FL 33435)

Regular hours: Monday through Sunday, 9 a.m. to 6 p.m.  


As more centers open, survivors may locate one near them at or by calling FEMA Helpline at 800-621-3362.  That information is also available on the FEMA Mobile App.    

To speed recovery, survivors are urged to register before visiting a DRC. To register, go online to or call the FEMA Helpline at 800-621-3362. Help is available in most languages and phone lines are open 7 a.m. to 11 p.m. Eastern Daylight Time (EDT) seven days a week until further notice.  


If you have phone and/or internet access, you may register in one of the following ways:

  • Online at
  • Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing, or have a speech disability and use a TTY, call 800-462-7585.
  • Download the FEMA Mobile App and apply.


Survivors requiring a reasonable accommodation such as American Sign Language interpreting, Braille, large print, etc., while visiting a DRC may call the Helpline number for support at 800-621-3362. The toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in most languages, and information on the registration process is available in ASL at:

Disaster Survivor Assistance (DSA) crews are canvassing affected areas and are able to register survivors for FEMA assistance, if needed.  When residents require further assistance, the teams may refer them to a DRC.

If already registered, it is not necessary to visit a DRC.


FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

For more information on the Palm Beach recovery, visit






Transitional Shelter Assistance (TSA):

FEMA may provide Transitional Shelter Assistance (TSA) to applicants who are unable to return to their pre-disaster primary residence because their home is either uninhabitable or inaccessible due to a Presidentially-declared disaster. TSA is intended to reduce the number of disaster survivors in congregate shelters by transitioning survivors into short-term accommodations through direct payments to lodging providers. 

Under TSA, disaster survivors may be eligible to stay in a participating hotel or motel for a limited period of time and have the cost of the room and taxes covered by FEMA. For those who are eligible, FEMA will authorize and fund, through direct payments to participating hotels/motels, the use of hotels/motels as transitional shelters. The applicant is responsible for all other costs associated with lodging and amenities, including, but not limited to incidental room charges or amenities, such as telephone, room service, food, etc.


Mortgage Forbearance:

If you are a homeowner, you may be able to get a forbearance on your mortgage.  The law requires that homeowners in a federal disaster area are given this option if they request it and Florida has been declared a federal disaster area.

A mortgage forbearance allows a person to stop making payments, or to make partial payments for a specific length of time agreed upon with the mortgage lender. The forbearance is not automatic and you must reach out to your mortgage lender and request it or apply for it.

Many credit card companies are also offering a disaster forbearance for credit card bills.  In order to find out if you are eligible, please check with your credit card company and with your mortgage lender to see if they are participating and if you qualify.


Contact Us

Parents: (561) 514-3300

Providers/Administrative: (561) 214-8000
Send us an email

Accessibility Statement

Special Notice: If you require Americans with Disabilities Act accommodations to participate in any ELCPBC event or activity, please notify Christie Young, Single Point of Contact, by phone at 561-214-7424 or by email at within at least seven (7) days of the event.  Accommodations will be provided at no extra charge.