Careers
Current Open Positions
Join our team. Make a difference in the lives of children and families across Palm Beach County.
The Early Learning Coalition of Palm Beach County is seeking a dedicated Family Services Specialist – Front Desk to advocate for families and help them access essential early learning programs and services. If you’re passionate about making a difference, this is your opportunity to make a lasting impact in your community.
The Family Services Director – Customer Experience is primarily responsible for implementation and oversight of a comprehensive customer service initiative that includes a Child Care Resource and Referral (CCR&R) Program, a call center, outreach programming, community engagement programs and the coordination of strategic partnerships needed to support the mission of the Early Learning Coalition. This position serves as a customer service role model to ensure a positive relationship in interactions with all employees and customers.
This position is primarily responsible for the provision of quality improvement supports to child care providers participating in the School Readiness, Voluntary Prekindergarten and CSC Scholarship programs to promote high quality early learning opportunities for families. This position is responsible for conducting on- site programmatic assessments, compliance reviews and site monitoring.
Are you passionate about helping others? Do you thrive in a fast-paced, service‑focused environment? We’re looking for a compassionate and dedicated Customer Service Representative to join our team and be the friendly voice supporting families and providers in our community. This role is ideal for someone who enjoys problem-solving, delivering exceptional customer care, and communicating with diverse populations. Bilingual proficiency in English and Spanish is required.
To obtain a paper copy of an application, please contact the Human Resources Department at:
561-514-3320
