EMPLOYMENT

The Provider Services Specialist is responsible to accurately perform program tasks and provide technical support to all Coalition clients accessing the provider portal. The Specialist will perform verification of information to maintain database(s) for Coalition services and is responsible for the entry, accuracy, efficiency, and retrieval of processed data. This position requires a candidate who is Bilingual and able to read, write and speak in English and Spanish proficiently.

The Customer Service Representative is responsible for receiving a high volume of inbound calls, scheduling appointments, and providing resources to clients. Inputting accurate information into various systems and providing information about the services available. A high level of customer service is required. This position requires a candidate who is Bilingual and able to read, write and speak in English and Creole proficiently, is required. 

The Customer Service Representative is responsible for receiving a high volume of inbound calls, scheduling appointments, and providing resources to clients. Inputting accurate information into various systems and providing information about the services available. A high level of customer service is required. This position requires a candidate who is Bilingual and able to read, write and speak in English and Spanish proficiently, is required.