EMPLOYMENT

This position is primarily responsible for working directly with customers and staff, providing courteous, friendly, and professional assistance. Good organizational, interpersonal, scheduling, and professional phone skills are necessary. This is a full-time position, with 40 hours per week Monday through Friday from 8:30 am to 5:00 pm and is not eligible for alternative work schedules. Ability to report to office location and attend meetings when required. Able to read, write and speak in English proficiently, is required.

The Family Services Specialist serves as an advocate for families and is responsible for maintaining accurate information about families in the Statewide Data System, Enhanced Field System (EFS), screening applicants for financial assistance, and performing eligibility determination and enrollment for School Readiness, Voluntary Prekindergarten, CSC Scholarship, Head Start and Early Head Start childcare programs.